Enhancing Guest experience with Network as a Service

Spectra helped park Plaza Hotel, Kaushambi deploy a flexible, scalable, Wi-Fi network. Part of the Radisson Hotels chain, Park Plaza Kaushambi has earned widespread acclaim for its commitment to world-class guest experiences, powered by the latest amenities.

The hotel recognises that travel expectations are rapidly changing, and seamless connectivity is a big part of the modern travel experience. For example, a guest might wish to update multiple devices on the hotel’s Wi-Fi network, use the connectivity options at the in-hotel cafe to have a Skype call, and upload high-definition images of the monuments they visit on Instagram.

To meet this diverse catalogue of needs, Park Plaza wanted to overhaul its Wi-Fi infrastructure. In its current state, the hotel was dependent on multiple ISPs, leading to network clutter and no clear ownership for issues. Visibility into per guest consumption was also limited, holding back Park Plaza from offering differentiated Wi-Fi packages.

Spectra recommended a fully Managed Wi-Fi solution in line with our Network as a Service (NaaS) approach. We conducted a detailed analysis and personalised radio frequency planning to arrive at the perfect solution for Park Plaza’s ongoing as well as future requirements. Read the full case study to know how Spectra Managed Wi-Fi helped to:

Our solution helped the company’s 300+ users achieve:

  • Integrate Wi-Fi services with hotel IT (billing, surveillance, etc.)
  • Dramatically reduce business downtime
  • Save costs via “pay as you grow”
  • Achieve extensibility into advanced network security

Enter your details to download the full story. To know more about Spectra’s offerings for the hospitality sector, please email us at solutions@spectra.co.

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