Start your troubleshooting process by quoting your Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team
Call Us : 1800 121 5678
Email us : care@spectra.co

Appellate Authority

Ms. Reema Ohri


Plot no. 21-22, 3rd floor, sector 18,
Udyog Vihar, Phase 4,
Gurugram, Haryana - 122015


Monday to Friday
9 A.M to 6 P.M

Start your troubleshooting process by quoting your Circuit ID or Service Request Number in all your communication through your registered mobile number or email ID

Report your issue to our customer support team
Call Us : 1800 121 5678
Email us : support@spectra.co

Help & Support
01

For cases where no SR no. has been given in 30 minutes of complaint registration

Technical Escalation Desk
01247114646
02

2 Hours post ETR lapse

Business Support Escalation Lead

Sumit Kumar

9953602883 sumit.kumar@spectra.co
03

5 hours post ETR lapse

Delhi Network Delivery Head
04

8 hours post ETR lapse

National Customer Services Head

Reema Ohri

7290005073 reema.ohri@spectra.co

Speak to us now on 1860 266 0099

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