Terms and Condition

  • The Term Contract Plans have a lot of amazing features for me to enjoy, so once it commences, any changes or termination of the plan by me will not result in any refund or reimbursement. During the validity period of the Term Contract Plans I will not be entitled to discontinue the contract plan. At the end of the contract period, it shall be automatically renewed for the contract plan duration for another term on the same terms. In the unlikely event of I not wishing to renew the contract, I will inform Spectra, in writing, fifteen days before the expiry of the current contract.
  • I will not use this internet connection for any activities as listed under the "Other Service Providers" registration granted by the Department of Telecommunications of Govt. of India., from time to time.
  • All the information and supporting documents provided by me are true and complete.
  • The terms and conditions are applicable to all Term Contract Plans, irrespective of the mode of payment. I have read and understood the terms and conditions mentioned herein and agree to the same and furthermore that any violation of this declaration may result in the termination of my internet services without any prior notice from Spectra.
  • As per TRAI guidelines, I shall provide required documents and sign hard copy of customer agreement form (CAF) brought by Spectra sales executive for further processing/verification.
    I understand that activation of the services is subject to positive verification by Shyam Spectra Private Limited (Formerly known as Citycom Networks Private Limited).
    Download T&C