October 03, 2022
What is SIP Calling? SIP Calling Explained
If you are looking for ways to cut costs around your office without sacrificing the quality of service that you provide, you might want to consider SIP Calling. Evidently, most enterprises, from small businesses to large corporations, have been using SIP (Session Initiation Protocol) to build a more effective communication system. This is because SIP calling is a simple and easy way to reduce needless spending and boost the efficiency of your operations.
October 03, 2022
What is DID Number and how is it beneficial
The key to success for any business these days is to have excellent customer service. To cater to this side of operations, expanding businesses and competitive marketplaces have increased the need for DID numbers. But what are DID numbers, and how are they beneficial? Let us learn how having a DID number for your business can help you increase customer satisfaction with call handling and business communication.
September 29, 2022
SIP Phone - What is it and How does it work?
Chances are, you have already heard the word ‘SIP Phone’ thrown around a lot. That is because the SIP Phone is rapidly gaining popularity in the business world due to its cost-efficient features. But should you switch over to SIP technology or not? To answer that question, let us first understand SIP and how SIP Phones can benefit your business.
February 09, 2022
Top 5 ways you can cut down the costs of your Call Center/BPO
Technology adoption in call centers is exploding, with executives leveraging sales analytics and conversational intelligence to better respond to their customers. However, customer expectations for instant manual support in their online journey are growing at an even faster rate.